Who replies?
A person from the Nusafix team replies on WhatsApp. The agent in the demo illustrates the mechanism; it is not a live support channel.
About Nusafix, without the fog.
Straight answers to the questions worth asking before you appoint a partner for your business system and conversation layer.
Free consultation on WhatsAppChat on WhatsApp
Buyer questions, answered directly.
What does the client own?
The client keeps ownership of its ERP and business data. Connectors, configuration, hosting, and handover are defined per contract.
What stops if Nusafix stops?
The shared agent layer and managed service may stop. We do not claim the client's business data or system as Nusafix property.
Can the agent's messages be wrong?
The wording can. The figures come from your system, but the sentence explaining them is written by AI, and AI can get it wrong. That's why every figure in a message can be checked against its source record.
Can I trace what the agent did?
Yes. Every action the agent takes is logged with the conversation it came from. If a document was created or cancelled through the agent, you can see which chat asked for it.
Which documents can the agent change?
Only the document types on a list we agree at the start and write down. Outside that list, the agent can't create or cancel anything.
How are scope and price agreed?
We start with a free consultation and an assessment. Scope, integrate-or-migrate route, dependencies, price, and handover are agreed before work begins.
Why Nusafix exists.
Many good businesses still make decisions from spreadsheets, chats, and scattered notes. Not because they refuse change, but because available solutions often feel too complex, too expensive, or mismatched to local working rhythms.
Nusafix exists to make that foundation more workable: start from the workflow, bring context into the conversation, and keep decisions with people.
What we always do.
Prices are written down before work starts.
Every package is listed on the Services page. Extra work is priced before it begins.
If it does not fit, we say so.
Including when your system is not safe for the agent to change anything. Then we keep the agent read-only.
Delivery is agreed together.
Implementation can include assessment, integration or migration, configuration, training, testing, and handover according to scope. Not every system is suitable for every write action.
Assessment
Understand data, permissions, process, dependencies, and the decisions to bring across.
Build and test
Agree scope, implement the route, and test read-back and confirmation gates.
Handover
Define what is handed over, what Nusafix manages, and how access continues.
Have a question we have not answered?
Start a no-obligation conversation. We will explain what fits, what needs testing, and what should not be done.